Google’s new Product: Meet Google Helpouts


When I first heard about Helpouts, I wasn’t sure what to make of it. A system for people to sell their face-to-face services over Hangouts? What would it be used for?

It wasn’t until I started hearing people telling me about ideas they had for it, like small business owners offering helpouts for people who need to (say) pick a phone or a piano, or teachers being able to teach classes from thousands of miles away, or even senior executives in major industries offering face time and advice for people who are starting up their own companies, that I realized just how wide the potential of this could be. And when I saw the interface to it, and how straightforward it was, I started to be convinced that this is something that could reach a really wide audience.

I’m really looking forward to seeing the future of Helpouts. I think this is a technology which could grow into something huge. What we launched today is only a small first step — when you use it, you’ll notice all sorts of things which aren’t there yet. But I think you can see which way this is going, and there’s something tremendously exciting in our future.

About Google Helpouts

  • Find Help

    With Helpouts you can get help anytime from people with expertise across a range of topics – teachers, counselors, doctors, home repair specialists, personal trainers, hobby enthusiasts, and more.

  • Get Help

    You can choose who to get help from based on qualifications, availability, ratings and reviews. Also, you can choose to get help right away or schedule a Helpout for later.

  • Pay for Help

    While some Helpouts are free, you’ll need to pay for some. Paying for help is easy using Google Wallet.


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